Report a Lost/Stolen Card

Report your card lost through the Husky Card Preferences link under the “Resources” tab on your Student Hub. Replacement Husky Cards can be obtained at the following locations:

  • Husky Card Office
    4 Speare Commons (Boston)
    Sage Hall 137 (Oakland)
    Hours: Monday through Friday 8:30 AM to 4:30 PM
  • On the Boston Campus?
    Visit Northeastern University Police Department at 716 Columbus Place, 617.373.2121
    Visit Facilities Customer Service in the Gainsborough Garage, 617.373.2754
    Hours: Replacement cards printed when Husky Card Services is closed.
  • On the Oakland Campus?
    Visit Public Safety in CPM113 or call 510.430.5555
    Hours: Replacement cards printed when Husky Card Services is closed.

If your Husky Card is lost/stolen:

  • Once your lost or stolen Husky Card is replaced, the old card is permanently unavailable for use and cannot be reactivated at any time.
  • There is a $25 nonrefundable fee to replace a lost Husky Cards. If your card is stolen, the replacement fee may be waived if a police report is filed and emailed to
  • If your Husky Card is broken, you may exchange the card for a new one free of charge provided you submit your broken card at the time you request the replacement card. Submitting the broken card at a later time will not entitle you to a reversal of prior card-replacement charges.
  • If you feel your card has been used unjustly and funds are missing from your account, you must open a police report with NUPD before any reconciliation can take place.


Hours of Operation


Speare Commons - Lower Level
Mon-Fri 8:30 AM — 4:30 PM
617.373.8740 (EST)


137 Sage Hall
Mon-Fri 8:30 AM — 4:30 PM
510.430.3367 (PST)