Report a Lost/Stolen Card

Report your card lost through the Husky Card Preferences link under the “Resources” tab on your Student Hub. Replacement Husky Cards can be obtained at the following locations:

  • Husky Card Office
    4 Speare Commons
    Hours: Monday through Friday 8:30 AM to 4:30 PM
  • Public Safety/Northeastern University Police Department
    716 Columbus Place
    Hours: Replacement cards printed when Husky Card Services is closed.
  • Facilities Customer Service
    Gainsborough Garage, 10 Gainsborough St.
    Hours: Replacement cards printed when Husky Card Services is closed.

If your Husky Card is lost/stolen:

  • Once your lost or stolen Husky Card is replaced, the old card is permanently unavailable for use and cannot be reactivated at any time.
  • There is a $25 nonrefundable fee to replace a lost/stolen Husky Cards. The fee will be billed to your tuition account, or you can make the payment at Student Financial Services, 354 Richards Hall, and bring your receipt to the Husky Card Services office, 4 Speare Commons, to obtain your new Husky Card.
  • If your Husky Card is broken, you may exchange the card for a new one free of charge provided you submit your broken card at the time you request the replacement card. Submitting the broken card at a later time will not entitle you to a reversal of prior card-replacement charges.
  • If you feel your card has been used unjustly and funds are missing from your account, you must open a police report with NUPD before any reconciliation can take place.


Hours of Operation

Mon-Fri 8:30 AM — 4:30 PM